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Human Services Online Database

Our website gives you access to our online database. You may want to look up resources for yourself, and you can!

CLICK HERE to access the United Way 2-1-1 database of social services.

You can also access our online database directly by going to:

Be mindful that our database does not produce results like you may be used to when using a popular search engine, like Google. It is not as intuitive because we have a taxonomy and specific standards that we follow when entering services.

The first thing you will want to do is use your zip code or city to search. Because we cover nearly half the state, you must narrow down resources that provide service to your specific area.

See below to confirm which parts of Illinois we provide service to as well as the phone numbers for other 211 providers serving other parts of the state:

2-1-1 Coverage in Illinois


   PATH - Current Coverage (888-865-9903)
   PATH - In planning process
   Lake County (855-677-5253) 
   Metropolitan Chicago (Text: 773-362-4401)
   DuPage County (630-407-6621)
   Heart of Illinois (309-999-4029)
   Greater St. Louis (800-427-4626) 
   PATH Potential Implementation 

If you are a service provider and would like to update details about your agency's entry or submit a new entry for inclusion in the database that serves the 211 Call Center, click here

If you need assistance with anything related to database operations, please contact the Database Department at 309-834-0543 or 309-828-1022. You can also email us at This email address is being protected from spambots. You need JavaScript enabled to view it..
NOTE: If you are looking for resource referrals, please contact the 211 call center.


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